Terms & Conditions – add7

These Terms and Conditions ("Terms") govern your use of the add7 online casino and sports betting platform, including all games, promotions, payment services, and customer support features available at add7.lat. By creating an account, making a deposit, or placing any wager on our platform, you confirm that you have read, understood, and agreed to these Terms in their entirety.

add7 reserves the right to amend, update, or modify these Terms at any time. Changes take effect as soon as they are published on this page. It is your responsibility to review these Terms regularly. Continued use of the platform following any changes constitutes your acceptance of the revised Terms.

1. Acceptance of Terms

By accessing add7 in any form — whether through a web browser, mobile device, or any other means — you agree to comply with and be legally bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must discontinue use of the platform immediately.

These Terms form a legally binding agreement between you (the player) and add7 (the platform operator). They apply to all games, betting markets, promotions, and services offered on our website. Additional game-specific rules or promotional terms may apply and will be communicated clearly at the point of participation.

2. Eligibility

To open and use an add7 account, you must meet all of the following eligibility criteria. add7 reserves the right to verify your identity and eligibility at any time, and to close or suspend any account that does not comply with these requirements.

You must confirm that you:

• Are at least 21 years of age at the time of registration.
• Are a resident of Bangladesh or accessing add7 from a jurisdiction where online betting is permitted.
• Are acting on your own behalf and not on behalf of any third party.
• Are not classified as a problem gambler, self-excluded from gambling platforms, or prohibited from gambling by any authority.

3. Account Registration & Verification

To access the full range of games, betting markets, and financial services on add7, you must register for a player account. Each individual may hold only one account. Creating duplicate or multiple accounts may result in immediate suspension and forfeiture of any balances or bonuses.

During registration and KYC verification, you must provide:

• Your full legal name, date of birth, and residential address in Bangladesh.
• A valid government-issued photo identification document such as a National ID card or passport.
• Proof of your registered payment method (e.g. bKash or Nagad mobile account number matching your registered details).
• Any additional documentation reasonably requested by add7's compliance team to meet anti-money laundering (AML) obligations.

add7 reserves the right to suspend account access pending verification. Providing false or misleading information during registration is a serious breach of these Terms and may result in permanent account closure and recovery of any funds obtained through misrepresentation.

4. Deposits & Withdrawals

add7 supports a range of trusted payment methods tailored to the Bangladesh market. All financial transactions on the platform are processed securely and are subject to the following conditions.

Deposit Conditions:

• Minimum deposit amounts apply and vary by payment method. Please check the cashier section for current limits.
• Deposits must come from a payment source registered in your own name. add7 does not accept third-party deposits.
• add7 accepts deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Visa, and Mastercard.
• add7 reserves the right to apply transaction limits, request additional verification, or delay deposits if fraud or AML concerns are identified.

Withdrawal Conditions:

• Withdrawals will only be processed to the same payment method used for the corresponding deposit, subject to the operator's discretion.
• Withdrawal requests are processed within 24-72 hours, subject to account verification status. Fully verified accounts benefit from faster processing times.
• add7 may withhold a withdrawal pending the satisfactory completion of any applicable bonus rollover requirement or KYC review.

5. Bonuses & Promotional Offers

add7 periodically offers bonuses, free spins, deposit matches, and other promotional incentives to both new and existing players. All bonuses are subject to the following general terms, as well as any specific terms communicated at the time the offer is activated.

General Bonus Rules:

• A wagering requirement (rollover) must be met before bonus winnings can be withdrawn. The applicable rollover multiplier will be stated on each promotion's page.
• Bonuses are non-transferable and may only be used by the account holder to whom they were issued.
• add7 reserves the right to revoke or recalculate bonus funds if irregular, abusive, or fraudulent betting patterns are detected.
• Seasonal and event-based promotions (e.g. Pohela Boishakh, Eid, BPL, IPL tournament specials) carry their own specific terms which take precedence over these general rules during the offer period.

add7 will not be responsible for any failure to claim a bonus within a stated promotional window. Expired bonuses cannot be reinstated. If you believe you have experienced a bonus-related error, please contact our support team promptly.

6. Prohibited Activities

The following activities are strictly prohibited on add7 and may result in immediate account termination, forfeiture of balances, and referral to the relevant authorities:

• Using the platform for any unlawful purpose, including money laundering, fraud, or financing of illegal activities.
• Opening more than one account, or using another person's account or identity to register or access add7.
• Attempting to exploit software bugs, glitches, or technical errors to gain an unfair advantage in any game or betting market.
• Colluding with other players, using bots, automated betting software, or any artificial intelligence tools to manipulate game outcomes or bet results.
• Harassing, threatening, or behaving offensively toward add7 staff, support agents, or other players through any communication channel.

7. Responsible Gaming

add7 is committed to promoting safe and responsible gaming practices for all players on our platform. We believe gaming should be an enjoyable entertainment experience, not a source of financial distress or personal harm.

Players may at any time request deposit limits, session time-out periods, or full self-exclusion from the platform by contacting our customer support team. We take these requests seriously and will act on them promptly. Full details of our responsible gaming tools and resources are available on the Responsible Gaming page.

8. Intellectual Property

All content on the add7 platform — including but not limited to logos, graphics, game interfaces, text, software, and promotional materials — is the exclusive property of add7 or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any content on this platform without prior written consent from add7. Unauthorized use of add7 intellectual property may result in legal action.

9. Limitation of Liability

add7 provides its platform and services on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, add7 disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. add7 does not guarantee uninterrupted access, error-free operation, or that the platform will be free from viruses or harmful components.

In no event shall add7, its directors, employees, partners, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the platform, including loss of profits, loss of data, or loss of goodwill. add7's total aggregate liability to any player for any claim shall not exceed the total amount deposited by that player in the 30 days preceding the claim.

10. Privacy & Data Protection

add7 is committed to protecting your personal data. We collect, process, and store your information solely to provide and improve our services, comply with regulatory obligations, and prevent fraud. Your data is never sold to third parties. For full details of how we handle your information, including your rights to access, correct, and delete your data, please review our Privacy Policy.

11. Amendments to These Terms

add7 reserves the right to modify these Terms and Conditions at any time without prior notice. The updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of the add7 platform after any such modifications constitutes your binding acceptance of the revised Terms. If you disagree with the updated Terms, you must stop using the platform and may request account closure by contacting our support team.

12. Governing Law & Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with applicable laws. In the event of any dispute arising from your use of add7, we encourage you to contact our customer support team in the first instance to resolve the matter informally. add7 is committed to responding to all player complaints fairly and within a reasonable time frame. If a resolution cannot be reached through support, the matter may be referred to an appropriate dispute resolution process.

13. Contact Us

If you have any questions, concerns, or requests relating to these Terms and Conditions, our team is available 24/7 to assist you. You can reach us by email at [email protected]. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

For responsible gaming support, account closure requests, or to report a concern about your gambling behaviour, please contact us at the same email address. Your wellbeing is our priority.